Cloud PBX
A fully hosted phone system with extensions, IVR, ring groups and voicemail-to-email — no hardware, no maintenance, no capital outlay.
- Auto-attendant & IVR
- Hunt groups & call queues
- Voicemail to email
Cloud Telephony · Built for South Africa
Business calls,
Business calls,
crystal clear across
every province.
InspireTel replaces your legacy phone system with a premium VoIP platform — engineered for pristine call quality, predictable costs, and zero downtime. From Sandton to Stellenbosch, your voice runs on infrastructure that just works.
- No contracts, cancel anytime
- Keep your existing numbers
- Live in 24 hours
JD
00:42
Latency 18ms
MOS 4.4/5
Jitter 2ms
99.99%uptime SLA
Save up to 60%on call costs
99.99% Network uptime, guaranteed
60% Average saving on monthly call costs
< 18ms Median call latency to major centres
24h From sign-up to fully live
Carried over South Africa’s leading voice & data networks
Vodacom BusinessMTN BusinessTelkom WholesaleSeacomAfrica Data Centres
What we deliver A complete voice platform,
A complete voice platform,
not just a phone line
Every InspireTel service runs on the same resilient, low-latency core — so you can start with a single SIP trunk and scale to a national call centre without ever changing providers.
SIP Trunking
Connect your existing PBX to our carrier-grade voice network and slash line rental while keeping your numbers and desk phones.
- Bring your own PBX
- Unlimited concurrent calls
- Number porting included
Business Numbers
Local 010, 011, 021, 031 and 087 geographic and non-geographic numbers — plus national 0800 freephone for customer lines.
- 0800 freephone
- Geographic DIDs
- Port in 5 business days
Mobile & Softphone
Turn any smartphone or laptop into a desk extension. Your team answers calls anywhere, with one number that follows them.
iOS, Android & desktop
Learn more
Call Recording & Analytics
PCI-compliant call recording with real-time dashboards on queue length, answer rates and agent performance.
Compliance-grade recording
Learn more
Number Porting
Move your existing numbers to InspireTel without downtime. We handle the whole porting process with the major networks end-to-end.
Zero downtime porting
Learn more
Why InspireTel Built for the realities
Built for the realities
of doing business in SA
We didn’t bolt a local contact onto an overseas platform. InspireTel was engineered from the ground up for South African networks, regulations and the way local teams actually work.
Talk to an engineerCarrier-grade core, locally anchored
Our voice core is hosted in Tier-III Johannesburg and Cape Town data centres with redundant power, BGP-routed connectivity and automatic failover between sites.
Sound that feels like the same room
Wideband HD voice, adaptive jitter buffering and QoS-tagged routing deliver a MOS above 4.3 — even on contended fibre and LTE links.
Predictable pricing in Rand
Transparent per-user and per-minute rates billed in ZAR. No forex surprises, no hidden interconnect fees, no lock-in contracts.
Compliant & POPIA-aware
Optional PCI-compliant call recording, encrypted media transport and audit logs designed for financial, legal and healthcare clients.
On-net in 24 hours
A dedicated onboarding engineer maps your call flows, ports numbers and cuts over — most clients are fully live within one business day.
Real South African support
Local engineers who understand load-shedding, fibre-fail scenarios and South African telecoms — reachable on a direct line, not a queue.
Works on any device
One platform, every device Your desk phone,
Your desk phone,
laptop and mobile — one number
InspireTel untethers your team from the desk. The same extension rings on a SIP handset in the boardroom, a softphone on a laptop, and an app on a mobile — so a call to your office finds the right person, wherever they are.
- Desk, softphone & mobile
One extension, three endpoints — answer wherever the call finds you.
- Seamless call handoff
Move a call from your mobile to your desk phone without dropping the line.
- Presence & status
See who’s on a call, available or do-not-disturb across the whole team.
Who we serve Trusted voice infrastructure,
Trusted voice infrastructure,
tuned to your industry
From single-partner law firms to multi-site logistics operators, we shape every deployment around how your business actually communicates.
Legal & Professional Services
Confidential call recording, after-hours routing and per-fee-caller DID numbers for attorneys, auditors and consultancies.
Healthcare & Clinics
POPIA-compliant call handling, appointment queues and multi-site reception that follows patients across branches.
Financial Services
PCI-DSS-aware recording, secure SIP-TLS media and audit trails suited to brokers, fintechs and microfinance.
Retail & Hospitality
Multi-branch ring groups, 0800 customer lines and IVR that routes by store, language or department.
Logistics & Field Teams
Softphone extensions on driver phones, push-to-talk groups and call routing that adapts to depot shifts.
Call Centres & BPO
High-concurrency SIP trunks, queue analytics, wallboards and CRM integration for blended inbound/outbound teams.
99.99% uptime SLA
Enterprise-grade reliability Infrastructure that
Infrastructure that
stays up when the grid doesn’t
Our voice core runs across redundant Johannesburg and Cape Tier-III data centres with automatic failover — so load-shedding, fibre breaks and peak congestion don’t take your phones with them.
- Dual-region failover
Calls automatically reroute between JHB and CPT cores if a site is lost.
- QoS-tagged routing
Voice traffic is prioritised across our partner networks for crisp, low-latency audio.
- 24/7 NOC monitoring
Engineers watch the platform around the clock and act before you notice.
How it works
From enquiry to live in four clear steps
A white-glove onboarding handled by engineers — not a ticket queue. Most clients are fully live within a single business day.
01
Discovery & call-flow mapping
An onboarding engineer reviews your current setup, numbers and call patterns, then designs the ideal call flow — IVR, queues, extensions and routing rules.
02
Number porting & provisioning
We port your existing numbers from the major networks with zero downtime, provision DIDs and configure your extensions and devices.
03
Cut over & train your team
We schedule a controlled cutover — often after hours — verify every line, and train your staff on the softphone, features and admin portal.
04
Managed & monitored
24/7 network monitoring, proactive support and a dedicated account manager keep your voice running while you focus on your business.
Pricing Premium voice,
Premium voice,
honestly priced in Rand
Per-user pricing with no hidden interconnect fees, no hardware to buy and no lock-in contracts. Scale up or down any month.
Starter
Solo operators & small offices
R89 /user / month
Billed monthly in ZAR. No contracts.
- Hosted Cloud PBX extension
- Unlimited on-net calls
- 50 free off-net minutes
- Voicemail to email
- iOS, Android & desktop softphone
- Standard business number
Business
Growing teams that need more
R149 /user / month
Most popular for 5–50 seat offices.
- Everything in Starter
- Unlimited off-net calls to SA mobile & landline
- Auto-attendant & IVR menus
- Hunt groups & call queues
- Call recording (30-day retention)
- CRM click-to-call integration
- Priority support
Enterprise
Multi-site & call centres
Custom tailored to volume
Volume SIP trunks, SLAs & custom routing.
- Everything in Business
- High-concurrency SIP trunks
- Dedicated capacity & QoS
- 99.99% uptime SLA with credits
- Wallboards & advanced analytics
- Compliance recording (1-year+)
- Dedicated account engineer
All plans include number porting, local support and a dedicated onboarding engineer. Request a custom quote →
Client voices What South African
What South African
businesses say about us
We cut our monthly phone bill by 54% and finally have one system across our Johannesburg and Cape Town offices. The cutover happened over a weekend — clients never noticed.
Call quality is genuinely better than the legacy PABX we replaced. InspireTel’s engineers understood load-shedding failover in a way our previous provider never did.
Porting 38 numbers across two networks sounded like a nightmare. InspireTel handled every step and we didn’t lose a single call. This is what premium looks like.
FAQ
Questions, answered
Everything South African businesses ask before switching to InspireTel.
Will my calls still work during load-shedding?
Yes. Our voice core runs in Tier-III data centres with UPS and generator backup, so the platform stays up. Because InspireTel works over any internet connection, your team can also take calls on their mobile softphone over LTE — even when the office fibre is down.
Can I keep my existing phone numbers?
Absolutely. We port 010, 011, 021, 031, 041 and 087 numbers — as well as 0800 freephone — from the major networks with zero downtime. The full porting process is handled by our team and typically completes within five business days.
Do I need to buy new phones or hardware?
No. Most clients use our free softphone on laptops and smartphones. If you prefer desk phones, we support any standards-based SIP handset and can supply pre-configured devices, or re-use many of the IP phones you already own.
How reliable is the call quality on South African fibre and LTE?
Very. We use wideband HD voice, adaptive jitter buffering and QoS-tagged routing, and peer directly with local networks. Our median latency to major centres is under 18ms with a MOS above 4.3 — noticeably clearer than traditional analogue lines.
Is there a long-term contract?
No contracts on Starter and Business plans — you pay month to month and can cancel any time. Enterprise agreements are tailored to your volume and include a formal uptime SLA with service credits.
How long does it take to get set up?
Most clients are fully live within 24 hours of approval. Larger multi-site or call-centre deployments with number porting typically take 3–5 business days, managed end-to-end by a dedicated onboarding engineer.
Is call recording POPIA and PCI compliant?
Our optional recording is encrypted at rest and in transit, with configurable retention and access controls suited to POPIA. For card-handling environments we support pause-and-resume recording to align with PCI-DSS expectations.
Let’s talk Ready for clearer calls
Ready for clearer calls
and lower bills?
Book a 20-minute consultation with an InspireTel engineer. We’ll review your current setup, map a smarter call flow and show you exactly what you’ll save — no obligation, no hard sell.
